Job Title: Relief Associate
Department: Self Storage
Position Type: Full-Time/Part Time

Please use the form below to send us your resume along with your cover letter and city and state you are looking for a job in.

Job Purpose:
Assists Site Manager(s) in operating storage facility by interfacing with customers/tenants in person and on the telephone, in completing and upholding tenant contracts, recording daily sales using computer programs and in preparation/delivery of daily deposits, and in maintaining a clean and safe property and its grounds for visitors and employees.

Duties:

• Welcome visitors by greeting them in a courteous and professional manner (in person or over the telephone) demonstrating company customer service and marketing procedures, answering and referencing inquiries, completing unit contracts, collecting rent, and any other items as needed.
• Complete all necessary paperwork including delinquent letters, lien letters, leases, timely weekly and monthly reporting, and auction procedures.
• Generate revenue in order to meet facility goals by marketing in person and over the phone.
• Record daily sales and prepare daily deposit. Deliver bank deposit daily.
• Uphold security by following company procedures regarding the property’s gate, alarm, unit locks, lights, and computer procedures.
• Maintain safe and clean facility and grounds. Work closely with on-site management and District Manager to prioritize repairs and maintenance issues. Walk-through property at least twice daily and conduct necessary routine cleaning and maintenance/repairs such as changing light bulbs, sweeping, painting, etc. complying with company procedures, rules, and regulations.
• Other duties as assigned.

Skills/Qualifications:

• Telephone skills, verbal communication, computer literate, professionalism, customer service skills, basic bookkeeping and basic maintenance.